Within this course, students are taught to understand and appreciate the money implications and impact of marketing decisions. details...

This eight-week online course will introduce the library manager to budgets and financial management as applied to the library and information center environment. details...

This eight-week online course will introduce the library manager to fundraising and grantwriting for librarians. details...

This eight-week online course will introduce the library manager to facility management and maintenance as applied to the library and information center environment. details...

The budget is one of the library's most important planning tools. This course will help you to better understand the budget process and the components that make up a library's budget. details...

One of the main targets for this course is the new trustee or board member — someone ready to begin their new trustee responsibilities but searching for more detailed information on what this job entails. details...

This tutorial covers the basics of scanning and will improve your understanding of the issues involved with digitization projects, including copyright issues, equipment, terms, funding. details...

Change is a given in 21st century libraries. Being an effective change agent and coping with change partly depends on your sense of perspective. details...

This course is designed to present the basics of ethical behavior for library leadership and covers topics such as Everyday Ethical Standards, the Rule of Law, Transparency and Fairness, and other ethical concerns. details...

This course uses case studies to provide an opportunity to think, write, and talk about ethics. These simple case studies can help to anticipate complex issues. details...

It is possible to improve library service to the community while cutting the budget. As this course explains, budget cuts can be beneficial — providing an opportunity to examine service effectiveness and efficiency. details...

Of the many donations received, only a small percentage will likely be what the library really wants or needs. This course covers the elements of a complete gift policy and discusses the political and public relations implications. details...

Applying for a library grant can seem like a daunting task. Certainly, there is work involved, but with the help of this course, you will know the steps that are necessary and find that success is not as hard to attain as you might think. details...

This course will give you some fresh perspectives on strengthening communication weaknesses in your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today. details...

This course strives to help librarians improve their presentation skills by demonstrating how their organization and presentation of information, as well as their presentation of themselves, affects the audience's receptiveness. details...

Influence can be taught and practiced. This course is for 21st century library people who choose to become influential. details...

In an ideal world, your library would be designed for easy maintenance. Your custodial staff would know which products clean which surfaces. And, you would have staff and a clientele that appreciated the library and took really good care of it. In the real world... details...

Today, leadership skills are required at every level to ensure libraries can respond effectively to the new worlds we live in. Everybody needs to be able to think and act like a leader. details...

Librarians have fought to protect the privacy of library users. Now, a precarious balance exists between privacy rights and laws relating to public information. This course will help prepare you in the event that you must some day decide between individual privacy and law enforcement. details...

Dealing with difficult patrons is a never-ending topic among library staff. This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations. details...

Whether you are the organizer or an attendee, there are certain expectations regarding your work within any meeting. This course will provide you with new tools and practical ideas to implement in your library meetings. details...

Today's mentor programs are shaping the future of librarianship. Throughout this course, we will be exploring how to create the best interchanges between mentors and protégés, with an eye toward positive results for all involved. details...

Microsoft Excel is probably one of the most versatile and powerful programs you can have on your desktop. Having a basic understanding of the software can save you hours of time and make record-keeping a much simpler process. details...

Designed to help librarians make effective presentations to governing boards, conferences, and community groups, this tutorial walks the novice through choosing the best slide designs and perfecting presentation skills. details...

The purpose of this short course is to provide some basic templates for common library applications using Microsoft Word and Publisher 2003. details...

The purpose of this short course is to provide some basic templates for common library applications using the latest release of Microsoft Word and Publisher. details...

An understanding of how to define and evaluate multicultural literature for children is critical. This short course will introduce tenets of evaluation of different genres of literature in terms of both literary and extra-literary concerns. details...

This course is designed to help you become a better searcher, and therefore a more successful finder!
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Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and unsettling. details...

The term reluctant reader refers to young people who can read with some independence, but choose not to. There are a variety of reasons, but with some motivation it is possible to get these students to re-engage with the process of reading. details...

Libraries are in a unique position to reach the needs of today's young adults. This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library. details...

Successful retailers realize what their product is and they maximize sales as a result. Libraries need to realize that the same principles hold true with the products we provide. details...

This course will offer you exciting information concerning Radio Frequency Identification. RFID systems are changing security and tracking procedures in many libraries, but is it the right option for you? details...

What happens if you don't have time to research and write an A+ strategic plan? What if you have an impossible deadline, no budget, no experience, and no staff? Something has to give. details...

Strategic planning is about inventing a new future and creating a written plan for coordinating the steps and resources to get there. Five minutes is all it takes to explain the main steps of a more reasonable, beneficial planning process for your library. details...

Why is effective library supervision so hard, even for the smart, nice, and experienced library employee? This course will illustrate the supervisory techniques necessary for improving your library's productivity and workplace relations. details...

From their day-to-day work processes to their contributions to the library's mission, this course is designed to give you an overview of what typically constitutes technical services work in a library. details...

In addition to providing a brief review of the basics of children's literature, this course will examine contemporary books and trends. Primary emphasis will be placed on books published since 2000 and strategies for keeping current on new titles published each year. details...

Budgeting is an intimidating process for most of us. This course explores the definition of a budget and seeks to introduce different budgetary sources and budget types commonly found in libraries. details...

The ability to utilize database services is an increasingly vital skill for reference and research. This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. details...

Libraries can benefit tremendously from the work of volunteers. This course is designed to provide library staff the tools to create and effectively manage a successful volunteer program. details...

Weeding, de-selection, culling, or inventory control is an important aspect of successful collection management. This course will discuss the reasons for weeding, the criteria for weeding, the steps in the weeding process, and then help you design a weeding project. details...

Good communication skills are the very core of good customer service. It is essential for you as part of the library support staff to communicate effectively in your work. details...

Change is a given in 21st century medical libraries and information centers. Being an effective change agent and coping with change partly depends on your sense of perspective. details...

Learn how to identify and improve your leadership skills, no matter what your current role is in your medical library or institution. details...

Learn how to use the positive concepts of influence, including empathy, gratitude, and commonality, to succeed in your library and your career. details...

Strategic planning is about inventing a new future for your medical library and creating a written plan for coordinating the people and the resources to get there. details...

Supervision is about eliciting the best from the people who work for you and with you, while achieving the goals of your medical library's strategic plan. details...

This course explores diversity as it relates to the provision of rehabilitation services. It includes resources for additional information and invites the student to look at themselves and at their customers in a new light. details...

Knowing what copyright entails and how to deal with the most basic copyright situations in a school library can help a library avoid the more common copyright risks. details...

Web page design can be a daunting challenge, but you can begin taking the first steps today. This tutorial is a basic introduction to designing a web page for your school library or media center. details...

There are tremendous benefits for schools from successful collaboration efforts between classroom teachers and the school librarian. details...

Building partnerships can greatly enhance the learning process. In this course, you will discover what teacher-librarian collaboration is and whom it benefits. details...

This course discusses programming in the school environment and provides support for programs that meet the needs and goals of the school library. details...

This course will help your nonprofit organization avoid the pitfalls of volunteer programs by helping you be sure you are REALLY ready for volunteers. details...

Recruitment is a process that enables the selection of the right people for the right task. This course explores the considerations involved in recruiting the right volunteers. details...

Every volunteer manager has stumbled when searching for that perfect way to tell volunteers how much they mean to us. This course will explore ways to weave recognition into our everyday routines. details...

Volunteer management is an action-packed job, and by structuring programs to increase the likelihood of finding appropriate volunteers, we can better meet the challenges. details...

Challenges dealing with conflicts between staff and volunteers are the often the thorniest. Within this course, we will develop strategies for keeping the work of managing volunteers as pleasant and trouble-free as possible. details...

If you're knee-deep in recruiting, placing, training, and recognizing volunteers, you may feel that you simply don't have time to step back and write Policies and Procedures. This course will help you think through your processes. details...